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AT Out for Repair? AzTAP to the Rescue!
This AzTAP story continues our series highlighting loaner AT and the powerful services provided by State and Territory AT Act Programs.
A parent called the Arizona Assistive Technology Act Program, AzTAP, interested in borrowing an iPad for her six-year-old, “Sarah.” Sarah’s mom explained that her daughter has a developmental disability and difficulty with speech. Her iPad is her means of communication.
Her iPad was broken.
The good news was the state’s developmental disability organization would repair or replace her tablet. But in the meantime, Sarah’s mom was anxious. The iPad out for repair meant that her daughter no longer had access to the extensive customized vocabulary loaded onto her TouchChat communication app. She knew AzTAP could help her daughter with a loaner device as they waited, but she had no idea how to transfer her daughter’s vocabulary to a borrowed tablet.
At age six, Sarah was learning new words, what they meant, how to use them, and where to find them on the dynamic display of this robust communication software. Time away from her device meant not only limiting her communication and risking frustration, but also a loss of momentum to her learning and development.
Time is different when you are six years old. Weeks matter.
Short-term device loans are an important service of the State and Territory AT Act Programs and often they are provided with deep knowledge of how the equipment works or can work for their intended user. AzTAP assured Sarah’s family they would borrow an iPad that generates the same voice Sarah had grown accustomed to on her own equipment. The family was even more relieved to receive in-person technical support to transfer the backup of Sarah’s custom vocabulary!
If AT you rely on breaks or goes missing … don’t stop working your job, studying, communicating with friends and family, or accessing your community.
The AT3 Center, the Association of AT Act Programs (ATAP), and the Administration on Community Living (ACL) make no endorsement, representation, or warranty expressed or implied for any product, device, or information set forth in this blog. The AT3 Center, ATAP, and ACL have not examined, reviewed, or tested any product or device hereto referred.
The Assistive Technology Act Technical Assistance and Training Center (AT3 Center) is a project funded under grant award #90ATT0003 by the U.S. Department of Health and Human Services Administration for Community Living (ACL). The AT3 Center provides technical assistance and support to AT Act Programs funded under Section 4 of the Assistive Technology Act of 1998, as amended (P.L. 108-364). The AT3 Center is a sponsored project of the Association of Assistive Technology Act Programs (ATAP). The information on this website does not necessarily reflect the position or policy of ACL, and no official endorsement should be inferred.
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